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:San Gabriel Valley Water CompanyNo Alerts Expand Collapse 1 New and improved bill pay service San Gabriel Valley Water Company is excited to announce that beginning July 1, 2023 we now have a new and improved bill pay service for paying your water bill, powered by InvoiceCloud. With simple and secure navigation, you can pay the way that’s most convenient for you – online, by phone, or by text, anytime, 24/7. Please see New Bill Pay and AutoPay Re-register Letter . Pay My Bill 2 Unauthorized online bill payment services An unaffiliated bill payment service known as Doxo Inc. is targeting San Gabriel Valley Water Company Customers who found this unauthorized payment service while searching for the Water Company’s on-line bill payment service. Doxo is not affiliated with and is not authorized by San Gabriel Valley Water Company to accept payments. Some customers have been misled because Doxo, without permission from San Gabriel Valley Water Company, used the company’s logo on its web page. We have also received reports of payments never arriving or being delayed and due dates being missed when paying through Doxo. Please see How to Pay My Bill to pay your bill on-line or by phone. 3 Persons posing as water company employees Be alert for persons posing as water company employees to gain entrance to your home. Water company employees carry color photo id cards which they will show you upon request. To confirm the identity of an employee, please call 1-626-448-6183. Office: 1-626-448-6183 Emergencies Only: 1-626-448-4029 How to Pay My Bill Menu Home Customer Services Programs & Services How to Pay My Bill Financial Assistance for Utility Bills How to Apply For Service Shut Off For Repair Customer Assistance Program (CAP) Critical Care/Third Party Notification Water Audits Service Map Your Meter FAQs Dig Alert Emergency Disaster Relief Program Safety & Emergency Preparedness Notice of Expiration of Emergency Customer Protections Emergency Messaging Understanding Your New Water Bill Billing Information Disconnection Policy SB998 Reporting Privacy Notice of Resumption of Disconnection Policy Conservation & Water News Drought Alert Conservation Programs and Rebates Regulation Tips Kids Korner Water News Water Quality & Supply Water Quality Cloudy Water Water Sources Water Treatment Public Health Goal Report Lead and Copper Monitoring Water Quality Reports 2020 Urban Water Management Plan Projects Partners Rates & Regulatory Latest Rates & Regulatory Updates Tariff Book General Rate Schedules Preliminary Statement Rules Forms Contracts & Deviations Other Tariffs Advice Letter Filings With CPUC Contact Information Doing Business With Us New Development Preliminary Assessment Application Project Submittal Requirements Water Service Availability / Flow Links Products & Services We Purchase Supplier Diversity Calendar of Events Vendor Information Form Career Opportunities Contact Us Montebello Customers Search Menu Close Results (1) City of Watsonville Water Resources Center | Case study Home Customer Services Programs & Services How to Pay My Bill Financial Assistance for Utility Bills How to Apply For Service Shut Off For Repair Customer Assistance Program (CAP) Critical Care/Third Party Notification Water Audits Service Map Your Meter FAQs Dig Alert Emergency Disaster Relief Program Safety & Emergency Preparedness Notice of Expiration of Emergency Customer Protections Emergency Messaging Understanding Your New Water Bill Billing Information Disconnection Policy SB998 Reporting Privacy Notice of Resumption of Disconnection Policy Conservation & Water News Drought Alert Conservation Programs and Rebates Regulation Tips Kids Korner Water News Water Quality & Supply Water Quality Cloudy Water Water Sources Water Treatment Public Health Goal Report Lead and Copper Monitoring Water Quality Reports 2020 Urban Water Management Plan Projects Partners Rates & Regulatory Latest Rates & Regulatory Updates Tariff Book General Rate Schedules Preliminary Statement Rules Forms Contracts & Deviations Other Tariffs Advice Letter Filings With CPUC Contact Information Doing Business With Us New Development Preliminary Assessment Application Project Submittal Requirements Water Service Availability / Flow Links Products & Services We Purchase Supplier Diversity Calendar of Events Vendor Information Form Career Opportunities Contact Us Montebello Customers We are excited to announce that we have revamped our billing system. As part of this system-wide upgrade, you are being assigned a new Customer Number and Account Number. Use the link below to look up your new account number. Lookup your new Customer Account NumberNEW Extended Arrearage Program Learn More Update on Drought Conditions After the rain comes the sun, but the next drought could be right around the corner Ways to Pay Your BillOnline How to Pay My Bill We now provide the ability to pay your water bill on-line using a credit card, debit card, or electronic check. Please see New Bill Pay and AutoPay Re-register Letter . AutoPay is also available.By Phone 1-877-274-8419 24/7 Payments by phone can now be made using a credit card, debit card or electronic check.By Mail PO Box 5970 El Monte, CA 91734-1970 Make check payable to: SGV Water Company NOTE: Please include the payment stub.In Person Office Hours : M-Th 7:30am – 5:30pm Alternating Fridays: 7:30am-4pm View all office locations . An after hours drop box is available at all office locations. NOTE: Accept cash, check or money order. Start, Stop & Move Service Start Service is established, in person, at any of our office locations or by email . Stop Call our Customer Service Department . If your current Billing Address is the same as the service location, a forwarding address is necessary to close your account. Move Service Let us help you move your water service. Contact our Customer Service Department and we will be happy to help you move service to your new address if it is in our service area. Report-a-Problem El Monte 1-626-448-6183 M-Th 7:30am – 5:30pm Alternating Fridays: 7:30pm-4pm Email Customer Service customerservice_elmonte@sgvwater.com Industry 1-626-330-1628 M-Th 7:30am – 5:30pm Alternating Fridays: 7:30am-4pm Email Customer Service customerservice_industry@sgvwater.com Whittier 1-562-699-1041 M-Th 7:30am – 5:30pm Alternating Fridays: 7:30am-4pm Email Customer Service customerservice_whittier@sgvwater.com After Hours 1-626-448-4029 M-F 8am – 5pm PST Saturday & Sunday Holidays Alerts(3) 1 New and improved bill pay service San Gabriel Valley Water Company is excited to announce that beginning July 1, 2023 we now have a new and improved bill pay service for paying your water bill, powered by InvoiceCloud. With simple and secure navigation, you can pay the way that’s most convenient for you – online, by phone, or by text, anytime, 24/7. Please see New Bill Pay and AutoPay Re-register Letter . Pay My Bill 2 Unauthorized online bill payment services An unaffiliated bill payment service known as Doxo Inc. is targeting San Gabriel Valley Water Company Customers who found this unauthorized payment service while searching for the Water Company’s on-line bill payment service. Doxo is not affiliated with and is not authorized by San Gabriel Valley Water Company to accept payments. Some customers have been misled because Doxo, without permission from San Gabriel Valley Water Company, used the company’s logo on its web page. We have also received reports of payments never arriving or being delayed and due dates being missed when paying through Doxo. Please see How to Pay My Bill to pay your bill on-line or by phone. 3 Persons posing as water company employees Be alert for persons posing as water company employees to gain entrance to your home. Water company employees carry color photo id cards which they will show you upon request. To confirm the identity of an employee, please call 1-626-448-6183. Kids Corner An online resource with puzzles, games, fun facts, and water...